Frequently Asked Questions
What is the first thing I need to work with VIP?
The first thing we will need is full dimensional prints. If you do not understand what a full dimensional print is, we will be asking you a lot of questions or you can go here to learn more. Below is an example of what a good print and a bad print look like:
Good Print Bad Print
What if I don't have a PDF file or print?
If you have a tangible prototype, then come by our facility and we will be more than happy to discuss your product. Please give us a call to schedule an appointment at 760-599-5050 and ask to speak to someone in the Business Development Team.
What if I don't have either a print or prototype?
Give us a call at 760-599-5050 and speak to someone in the Business Development Team. We will be more than happy to point you in the right direction.
What other information is needed besides prints when I submit the RFQ?
When you submit your RFQ (Request For Quote) via email or fax, please let us know the following:
- Expected turnaround time for the RFQ
- Expected manufacturing lead times
- Quantities for current RFQ (Annual Usage if Available)
- Any special requirements if not annotated on print (Example: Specific Packaging Requirements)
Please see our RFQ Process for more information.
Does VIP offer terms?
Yes, the standard terms we issue are Net-30. Once you submit your RFQ package, we will email you the appropriate documents to initiate the process for establishing terms with VIP.
What type of products does Vista Industrial Products, Inc. manufacture?
Vista Industrial Products, Inc. fabricates parts, assemblies and chassis for the electronics, computer, communications, medical, aerospace, defense, retail, and commercial industries.
Does VIP do prototype work?
Yes, our engineering department has a combined 100 years of sheet metal manufacturing experience to be able to spot any potential problems in new projects allowing us the possibility of dramatically reducing "time to market" for your new product. Read more about prototyping.
What is considered a normal lead time?
This depends upon the complexity of the project, but in most cases you should allow for 3 to 4 weeks to complete your parts.
What about rapid turnaround projects?
Vista Industrial Products, Inc. does offer rush service, for details call 760-599-5050 or e-mail our Business Development Team.
Is Vista Industrial Products ISO 9001:2008 certified?
Yes! Vista Industrial Products, Inc. has just recertified to ISO 9001:2008, and we have been certified since January 2004.
What is the difference between a medium and large run?
In general, a medium run of parts would be in the vicinity of 500-1,000 parts per order. Anything more than 1,000 would be considered a large run.
Does Vista Industrial Products, Inc. manufacture architectural sheet metal?
As a general rule, no, but we have done various home and business specialty jobs from time to time, and will consider doing jobs that some other shops might be unable to manufacture.
Does VIP cater to the heating and air conditioning industry?
No, we do not manufacture parts for this industry.
Does Vista Industrial Products, Inc. cater to residential work?
Unfortunately, we do not cater to residential work.